Frequently Asked Questions
Here you can find Quick Answers to some of the Most Frequently Asked Questions.
How much advice is included?
As much as you need. We are here to support you as much as you need for your business to progress. If you ever have any questions or concerns, then pick up the phone or send us an email and your dedicated accountant will be happy to help.
How do I obtain records from my old accountant?
There’s no need for you to worry about this. We write to your old accountant on your behalf to explain that you are switching to us and also obtain any records. It’s that simple.
If I am a new company, do I need an accountant straight away?
Whilst you don’t officially need an accountant until you need to file your annual accounts, it’s a very good idea to get an accountant on board as soon as possible. This way you can build a solid financial foundation, get the right advice and have access to all the software you need to enable your business to succeed.
Can I add on more services to my package?
Yes, not only can you add-on other accounting services on the go, we can also build any requirements you have into your initial package. More information about this can be found on our Services page.
How much is it?
We offer tailored packages to suit your individual needs, and the price is reflected in the complexity of package you require. Based on this we will provide a suggested monthly fee that covers everything. We’ll discuss the fee level so you’ll know exactly what’s included. we don’t believe in tying you a fixed contract. If you feel you need to change your package by either increasing or decreasing services, we are happy to accommodate to your needs. Furthermore, if you feel that the service fails to meet your expectations you can terminate it easily. The service is designed to be easy-in and easy-out.
Is it difficult to switch?
Not at all. As part of our service we include hassle free switching. Depending on how much data needs to be converted, switching your data over to our system can take between a couple of days to a week.
Do I need to be based locally?
No, we are cloud accountants which means we work online, you could be based anywhere in the world and it wouldn’t make much of a difference to our workflow.
What tax planning services do you offer?
We provide comprehensive tax planning services to minimise your tax liabilities and ensure compliance. This includes personal and corporate tax advice, VAT planning, and tax reliefs.
How do you assist with tax compliance?
Our team ensures that you meet all tax deadlines and regulatory requirements. We handle the preparation and submission of tax returns, as well as any correspondence with HMRC.
What are the benefits of tax advisory services?
Tax advisory services help you navigate complex tax regulations and identify opportunities for tax savings. We provide strategic advice tailored to your specific financial situation.
How can you help with VAT planning?
We assist with VAT registration, preparation, and submission of VAT returns. Our experts ensure that you comply with VAT regulations and optimise your VAT position to reduce liabilities.
What is involved in corporate tax planning?
Corporate tax planning involves structuring transactions and operations in a tax-efficient manner. We help you take advantage of tax reliefs, manage liabilities, and ensure compliance with corporate tax laws.
How do you handle tax disputes?
We represent clients in disputes with tax authorities, providing expert advice and negotiation support to resolve issues efficiently and favorably.
How do you help with financial planning for businesses?
We assist with budgeting, forecasting, and financial strategy development. Our goal is to help businesses plan for the future, manage risks, and achieve financial stability.
How do you assist with cash flow management?
We help businesses monitor and manage cash flow to avoid liquidity issues. This includes forecasting cash needs, optimising working capital, and providing strategies to improve cash flow.
What is the importance of financial reporting?
Financial reporting provides insights into your business’s financial health. We prepare accurate financial statements that help you understand your financial position and make informed decisions.
What are the benefits of using accounting software like Xero?
Using Xero streamlines your accounting processes, provides real-time financial data, and enhances reporting capabilities. We offer training and support to help you maximise the benefits of Xero.
How do you assist with business acquisitions?
We provide comprehensive support for business acquisitions, including due diligence, valuation, and negotiation. Our goal is to ensure a smooth and successful transaction.
What is involved in business exit planning?
Exit planning involves preparing your business for sale or succession. We help you maximise the value of your business, structure the sale, and ensure a smooth transition.
How do you support businesses in times of financial distress?
We provide crisis management and recovery services, including financial restructuring, debt management, and turnaround strategies. Our aim is to help businesses stabilise and return to profitability.
How do you support investment decisions?
We provide financial analysis and advice to help you evaluate investment opportunities. Our goal is to assist you in making sound investment decisions that align with your business goals.
What client support services do you offer?
We offer dedicated client support, including regular meetings, financial reviews, and ongoing advice. Our goal is to provide timely and effective support to help you manage your finances.
How do you communicate with clients?
We maintain regular communication with clients through meetings, phone calls and emails. We ensure that you are always informed and have access to the information you need.
How do you ensure the confidentiality of client information?
We adhere to strict confidentiality protocols and use secure systems to protect client information. Your privacy and data security are our top priorities.
What is your approach to client feedback?
We actively seek and value client feedback to continuously improve our services. We use feedback to enhance our offerings and ensure we meet your needs and expectations.