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FAQs
Here are some answers to Frequently Asked Questions.
How much advice is included?
As much as you need. We are here to support you as much as you need for your business to progress. If you ever have any questions or concerns, then pick up the phone or send us an email and your dedicated accountant will be happy to help.
How do I obtain records from my old accountant?
There’s no need for you to worry about this. We write to your old accountant on your behalf to explain that you are switching to us and also obtain any records. It’s that simple.
If I am a new company, do I need an accountant straight away?
Whilst you don’t officially need an accountant until you need to file your annual accounts, it’s a very good idea to get an accountant on board as soon as possible. This way you can build a solid financial foundation, get the right advice and have access to all the software you need to enable your business to succeed.
Can I add on more services to my package?
Yes, not only can you add-on other accounting services on the go, we can also build any requirements you have into your initial package. More information about this can be found on our Services page.
Is it difficult to switch?
Not at all. As part of our service we include hassle free switching. Depending on how much data needs to be converted, switching your data over to our system can take between a couple of days to a week.
Do I need to be based locally?
No, we are cloud accountants which means we work online, you could be based anywhere in the world and it wouldn’t make much of a difference to our workflow.
How much is it?
We offer tailored packages to suit your individual needs, and the price is reflected in the complexity of package you require. Based on this we will provide a suggested monthly fee that covers everything. We’ll discuss the fee level so you’ll know exactly what’s included. we don’t believe in tying you a fixed contract. If you feel you need to change your package by either increasing or decreasing services, we are happy to accommodate to your needs. Furthermore, if you feel that the service fails to meet your expectations you can terminate it easily. The service is designed to be easy-in and easy-out.